"PdEI helped me develop relationships at a much deeper level with several of my clients. I learned the importance of being attentive to my clients and more aware of what they really want and need."

"Prior to joining the group, I was very stubborn in my positions. Everything was black and white to me. I have changed considerably as a result of joining this program. The group helped me go from a yeller and screamer to a listener which in turn has helped me develop better relationships with my peers and my customers."

"Because of this program I have become a much better listener, improved my relationships with people in both my professional and personal life, and gained a greater level of self-confidence."

"Because of this program I have learned the skill of effective listening. This has led to a deeper appreciation of people's perspectives which helped me understand that there are more options and more ways of dealing with issues then just my own."

"This program taught me that I can influence others by listening to them first and finding out what they wanted to do or how, before giving advice or telling them what to do. It made my job as a leader easier"

"The protocol used in our meetings is so effective that our people who were exposed to it have started using it to run more productive meetings in our company."

"PdEI has influenced my behavior on the job in many ways. Communication with my staff has increased which has led to better relationships. I now make better decisions because I have a better sense of how they feel and what they want."

"I learned how to stop everything, and listen with my eyes and body, no matter who's talking to me. Huge impact on how good they feel about themselves and it has become a wonderful habit I'll never loose."